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Project delivery workflow

From kickoff to hand-off, one repeatable flow.

A single way for project information to move from contract through to a completed submetering install. Every stage proves it's complete — at a gate — before the next one starts, so nothing critical is missing downstream.

12Stages
4Gates
~10Weeks end-to-end
1Parallel track
The delivery flow
Stage Gate Document / milestone Parallel track
Scroll to follow the flow · click any stage or gate for detail
Before you start

The short-hands

Four acronyms you'll see across the flow and the turnover documents.

IKTInternal Knowledge TransferThe internal briefing that seeds a project's record at kickoff.
MQTMaterial QuantityThe estimating sheet — quantities the estimate relied on, and the approved budget per site.
RFKRequest for KnowledgeThe scoping sheet Scoping produces — the technical basis Kitting and Implementation build from.
QSGQuick Start GuideThe install guide handed to the installing team and used again at provisioning.
The checkpoints

Four gates, four handoffs

A stage can't begin until the prior gate clears. Click any gate for its exit criteria, accountable owner, and who accepts the handoff.

Run across every stage

Continuous threads

Four things belong to the whole project, not to any single stage.

Client comms & core team

The Scoping PM, Implementation PM, and Survey lead are on client communications from Gate 1 — one consistent team end to end.

Single cloud repository

Turnover documents, survey packages, and scoping sheets follow one standard folder structure — one place, one format, per project and site.

COI / insurance track

COI ownership for Enertiv and the installer is assigned at Gate 1 and cleared before any site mobilization — named early, not chased at install time.

Schedule visibility

The tentative completion date set at Gate 1 is carried and refined at each gate, so the client always has a current, credible schedule.

Making it real

Rollout action plan

Owner, action, and target — weeks are relative to rollout.

#ActionOwnerTarget
1Build the Project Turnover Package templateSales / Estimating leadRollout Week 1
2Build the Survey Completion ChecklistSurvey leadRollout Week 1
3Build the Scoping → Implementation TurnoverScoping PMRollout Week 2
4Build the Install Turnover InviteImplementation PMRollout Week 2
5Launch the Weekly Installation Sync (helps in-flight projects too)Implementation PM · agenda co-owned w/ ScopingRollout Week 1 · ongoing
6Pilot the full flow on the next new project; refine checklists from what was actually missingOperations team / project PMRollout Week 3 → adjust
7Enforce gate sign-off — no stage advances until the prior gate clearsOperations team · each acceptorRollout Week 3 · ongoing

Weekly Installation Sync

A standing weekly meeting that walks every active installation — to surface blockers early and answer cross-team questions in real time. Notion and Slack capture the outcomes; the meeting carries the conversation. It helps projects already in flight, not just new ones.

Attendees
Scoping · Implementation · Installation
Facilitator
Implementation PM
Agenda
Co-owned by Implementation + Scoping
Outcomes
Recorded in Notion
Blockers
Flagged in Slack